/* ═══════════════════════════════════════════════════════
   Chatbot IA Universal – CSS v2.1
   Uso de !important en posicionamiento para blindar
   contra temas PrestaShop que sobreescriban position
═══════════════════════════════════════════════════════ */

:root { --ri-color: #cc0000; --ri-color-dark: #990000; }

/* ── Launcher (botón flotante) ───────────────────────── */
#ri-launcher {
  position: fixed !important;
  bottom: 24px !important;
  right: 24px !important;
  z-index: 2147483647 !important; /* z-index máximo posible */
  width: 58px !important;
  height: 58px !important;
  border-radius: 50% !important;
  background: var(--ri-color) !important;
  border: none !important;
  cursor: pointer !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  box-shadow: 0 4px 20px rgba(0,0,0,.35) !important;
  transition: transform .2s, box-shadow .2s !important;
  padding: 0 !important;
  margin: 0 !important;
  float: none !important;
  transform: none;
  opacity: 1 !important;
  visibility: visible !important;
  pointer-events: all !important;
}
#ri-launcher:hover {
  transform: scale(1.07) !important;
  box-shadow: 0 6px 28px rgba(0,0,0,.45) !important;
}
#ri-launcher svg {
  width: 26px !important; height: 26px !important;
  fill: #fff !important; pointer-events: none !important;
  display: block !important;
}

.ri-badge {
  position: absolute !important; top: -3px !important; right: -3px !important;
  width: 18px !important; height: 18px !important; border-radius: 50% !important;
  background: #fff !important; color: var(--ri-color) !important;
  font: 700 10px/1 Arial, sans-serif !important;
  display: flex !important; align-items: center !important; justify-content: center !important;
  border: 2px solid var(--ri-color) !important;
  margin: 0 !important; padding: 0 !important;
}

/* Anillo de pulso */
#ri-launcher.ri-pulse::after {
  content: '' !important;
  position: absolute !important; inset: -5px !important; border-radius: 50% !important;
  border: 2px solid var(--ri-color) !important;
  animation: ri-ring 1.6s ease-out infinite !important;
}
@keyframes ri-ring {
  0%   { transform: scale(1);    opacity: .7; }
  100% { transform: scale(1.55); opacity: 0;  }
}

/* ── CTA Bubble ──────────────────────────────────────── */
#ri-cta {
  position: fixed !important;
  bottom: 94px !important;
  right: 24px !important;
  z-index: 2147483646 !important;
  background: #fff !important;
  border: 1px solid #e0e0e0 !important;
  border-radius: 16px 16px 4px 16px !important;
  padding: 11px 14px 11px 13px !important;
  box-shadow: 0 4px 20px rgba(0,0,0,.14) !important;
  display: flex !important;
  align-items: center !important;
  gap: 9px !important;
  max-width: 230px !important;
  min-width: 160px !important;
  cursor: pointer !important;
  opacity: 0 !important;
  transform: translateY(8px) scale(.95) !important;
  pointer-events: none !important;
  transition: opacity .3s ease, transform .3s ease !important;
  float: none !important;
  margin: 0 !important;
}
#ri-cta.ri-cta-show {
  opacity: 1 !important;
  transform: translateY(0) scale(1) !important;
  pointer-events: all !important;
}

.ri-cta-text {
  font-size: 13px !important; color: #333 !important; line-height: 1.4 !important;
  font-family: Arial, sans-serif !important; flex: 1 !important;
  min-height: 34px !important; display: flex !important; align-items: center !important;
}
.ri-cta-text strong { color: var(--ri-color) !important; }

#cta-msg { transition: opacity .35s ease, transform .35s ease !important; display: block !important; }
#cta-msg.fade-out { opacity: 0 !important; transform: translateY(-5px) !important; }

#ri-cta-close {
  background: none !important; border: none !important; cursor: pointer !important;
  color: #bbb !important; padding: 0 !important; flex-shrink: 0 !important;
  transition: color .15s !important; line-height: 1 !important;
}
#ri-cta-close:hover { color: #888 !important; }
#ri-cta-close svg { width: 13px !important; height: 13px !important; fill: currentColor !important; display: block !important; }

/* ── Ventana de chat ─────────────────────────────────── */
#ri-window {
  position: fixed !important;
  bottom: 96px !important;
  right: 24px !important;
  z-index: 2147483645 !important;
  width: 360px !important;
  max-width: calc(100vw - 32px) !important;
  height: 530px !important;
  max-height: calc(100vh - 120px) !important;
  background: #fff !important;
  border: 1px solid #ddd !important;
  border-radius: 16px !important;
  display: flex !important;
  flex-direction: column !important;
  overflow: hidden !important;
  box-shadow: 0 12px 48px rgba(0,0,0,.18) !important;
  transform: scale(.93) translateY(16px) !important;
  opacity: 0 !important;
  pointer-events: none !important;
  transition: opacity .22s ease, transform .22s ease !important;
  float: none !important;
  margin: 0 !important;
  padding: 0 !important;
}
#ri-window.ri-open {
  opacity: 1 !important;
  transform: scale(1) translateY(0) !important;
  pointer-events: all !important;
}

/* Header */
.ri-header {
  background: var(--ri-color) !important;
  padding: 13px 16px !important;
  display: flex !important; align-items: center !important; gap: 10px !important;
  flex-shrink: 0 !important;
}
.ri-avatar {
  width: 36px !important; height: 36px !important; border-radius: 50% !important;
  background: rgba(255,255,255,.2) !important; border: 1.5px solid rgba(255,255,255,.4) !important;
  display: flex !important; align-items: center !important; justify-content: center !important;
  font: 700 12px/1 Arial, sans-serif !important; color: #fff !important;
  letter-spacing: 1px !important; flex-shrink: 0 !important;
}
.ri-header-info { flex: 1 !important; }
.ri-header-name { font: 600 14px/1 Arial, sans-serif !important; color: #fff !important; margin-bottom: 3px !important; }
.ri-header-sub {
  font-size: 11px !important; color: rgba(255,255,255,.75) !important;
  display: flex !important; align-items: center !important; gap: 5px !important;
}
.ri-header-sub::before {
  content: '' !important; width: 5px !important; height: 5px !important;
  border-radius: 50% !important; background: #7dff7d !important;
  display: inline-block !important; animation: ri-pulse 2s infinite !important;
}
@keyframes ri-pulse { 0%,100%{ opacity:1 } 50%{ opacity:.35 } }

.ri-close-btn {
  background: none !important; border: none !important; cursor: pointer !important;
  color: rgba(255,255,255,.75) !important; padding: 3px !important; transition: color .15s !important;
}
.ri-close-btn:hover { color: #fff !important; }
.ri-close-btn svg { width: 18px !important; height: 18px !important; fill: currentColor !important; display: block !important; }

/* Chips */
.ri-chips {
  padding: 10px 12px 0 !important;
  display: flex !important; flex-wrap: wrap !important; gap: 5px !important;
  flex-shrink: 0 !important; background: #fff !important;
}
.ri-chip {
  background: #fff !important;
  border: 1px solid #f0c0c0 !important;
  color: var(--ri-color) !important;
  font-size: 11px !important; font-family: Arial, sans-serif !important;
  padding: 4px 10px !important; border-radius: 20px !important;
  cursor: pointer !important; transition: background .15s !important;
  white-space: nowrap !important;
}
.ri-chip:hover { background: #fff0f0 !important; border-color: var(--ri-color) !important; }

/* Mensajes */
.ri-msgs {
  flex: 1 !important; overflow-y: auto !important;
  padding: 12px !important; display: flex !important;
  flex-direction: column !important; gap: 10px !important;
  scroll-behavior: smooth !important; background: #fff !important;
}
.ri-msgs::-webkit-scrollbar { width: 3px !important; }
.ri-msgs::-webkit-scrollbar-thumb { background: #ddd !important; border-radius: 2px !important; }

.ri-msg { max-width: 86% !important; animation: ri-in .18s ease-out !important; }
@keyframes ri-in { from{ opacity:0; transform:translateY(7px) } to{ opacity:1; transform:none } }
.ri-msg.bot  { align-self: flex-start !important; }
.ri-msg.user { align-self: flex-end !important; }

.ri-bubble {
  padding: 9px 13px !important; border-radius: 14px !important;
  font-size: 13px !important; line-height: 1.55 !important; word-break: break-word !important;
}
.ri-msg.bot .ri-bubble {
  background: #f5f5f5 !important; color: #222 !important;
  border-bottom-left-radius: 4px !important; border: 1px solid #eee !important;
}
.ri-msg.user .ri-bubble {
  background: var(--ri-color) !important; color: #fff !important;
  border-bottom-right-radius: 4px !important;
}
.ri-time { font-size: 10px !important; color: #bbb !important; margin-top: 3px !important; }
.ri-msg.user .ri-time { text-align: right !important; }
.ri-bubble a { color: var(--ri-color) !important; text-decoration: underline !important; }
.ri-msg.user .ri-bubble a { color: rgba(255,255,255,.85) !important; }
.ri-bubble ul { padding-left: 1.2em !important; margin: .3em 0 !important; }
.ri-bubble li { margin-bottom: 2px !important; }

/* Typing */
.ri-typing {
  background: #f5f5f5 !important; border: 1px solid #eee !important;
  padding: 12px 14px !important; border-radius: 14px !important;
  border-bottom-left-radius: 4px !important;
  display: flex !important; gap: 4px !important; align-items: center !important;
}
.ri-typing span {
  width: 6px !important; height: 6px !important; border-radius: 50% !important;
  background: #ccc !important; animation: ri-dot .8s infinite !important;
  display: inline-block !important;
}
.ri-typing span:nth-child(2) { animation-delay: .13s !important; }
.ri-typing span:nth-child(3) { animation-delay: .26s !important; }
@keyframes ri-dot {
  0%,60%,100%{ transform: none;            background: #ccc; }
  30%         { transform: translateY(-5px); background: var(--ri-color); }
}

/* Input */
.ri-input-area {
  padding: 10px 12px 13px !important; border-top: 1px solid #eee !important;
  flex-shrink: 0 !important; background: #fff !important;
}
.ri-input-row { display: flex !important; gap: 7px !important; align-items: flex-end !important; }

#ri-input {
  flex: 1 !important; border: 1px solid #ddd !important; border-radius: 10px !important;
  color: #222 !important; font-family: Arial, sans-serif !important; font-size: 13px !important;
  padding: 9px 12px !important; resize: none !important;
  max-height: 88px !important; min-height: 38px !important;
  outline: none !important; line-height: 1.4 !important;
  transition: border-color .2s !important; box-shadow: none !important;
  background: #fff !important;
}
#ri-input:focus { border-color: var(--ri-color) !important; box-shadow: none !important; }
#ri-input::placeholder { color: #bbb !important; }

#ri-send {
  width: 38px !important; height: 38px !important; border-radius: 10px !important;
  background: var(--ri-color) !important; border: none !important;
  cursor: pointer !important; display: flex !important;
  align-items: center !important; justify-content: center !important;
  flex-shrink: 0 !important; transition: background .15s, transform .1s !important;
  padding: 0 !important;
}
#ri-send:hover { background: var(--ri-color-dark) !important; transform: scale(1.05) !important; }
#ri-send:disabled { opacity: .4 !important; cursor: not-allowed !important; transform: none !important; }
#ri-send svg { width: 16px !important; height: 16px !important; fill: #fff !important; display: block !important; }

.ri-foot { font-size: 10px !important; color: #bbb !important; text-align: center !important; margin-top: 6px !important; }
.ri-foot a { color: #bbb !important; text-decoration: none !important; }
.ri-foot a:hover { color: var(--ri-color) !important; }

/* ── Mobile ──────────────────────────────────────────── */
@media (max-width: 480px) {
  #ri-window {
    width: calc(100vw - 16px) !important;
    right: 8px !important;
    bottom: 84px !important;
    height: calc(100vh - 110px) !important;
    max-height: none !important;
  }
  #ri-launcher { bottom: 16px !important; right: 16px !important; }
  #ri-cta      { bottom: 86px !important; right: 16px !important; max-width: calc(100vw - 80px) !important; }
}